PERFORMANCE DATA TABLE Governance Indicator Unit 2021 2022 2023 Data Privacy and Cybersecurity Bursa C8(a) Number of substantiated complaints concerning breaches of customer privacy or losses of customer data Number N/A N/A 0 Research and Development and Yield Improvement Bursa S1(d) Percentage of certified palm oil as a percentage of total palm oil produced, used or processed, relative to RSPO recommendations % 61 59 71 Bursa S6(d) Percentage of certified FFB volume produced by own estates in accordance to certified environmental or sustainable standards (RSPO) % 65 70 72 Traceability and Supply Chain Bursa C7(a) Proportion of spending on local suppliers % 100 100 100* Social Indicator Unit 2021 2022 2023 Occupational Health and Safety Bursa C5(a) Number of work-related fatalities Number 1 0 0 Bursa C5(b) Lost time incident rate Rate 5.95 6.68 11.76 Bursa C5(c) Number of employees trained on health and safety standards Number N/A N/A 1,806 Labour Practices and Standards Bursa C6(a) Total hours of training by employee category • Senior Management Hours N/A N/A 564 • Middle Management Hours N/A N/A 4,568 • Executive Hours N/A N/A 8,147 • Non-Executive Hours N/A N/A 7,844 • Worker/Labourer Hours N/A N/A 36,142 Bursa C6(b) Percentage of employees that are contractors or temporary staff • Permanent % N/A N/A 100 • Contract % N/A N/A 0 Bursa C6(c) Total number of employee turnover by employee category • Senior Management Number N/A N/A 2 • Middle Management Number N/A N/A 3 • Executive Number N/A N/A 17 • Non-Executive Number N/A N/A 7 • Worker/Labourer Number N/A N/A 50 Bursa C6(d) Number of substantiated complaints concerning human rights violation Number N/A N/A N/A Note: *Refers to total procurement spending on local suppliers at Boustead Estates Agency Sdn Bhd. Integrated Report 2023 175
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