STRATEGIC REVIEW RISKS AND MITIGATION INTRODUCTION The Group is cognisant of the inherent risks associated with our business operations. To manage this, we have implemented a comprehensive Enterprise Risk Management framework, which enables us to proactively identify and address emerging and existing risks. Supported by a dedicated risk department, risks and their controls are monitored, evaluated and deliberated at risk committees, ensuring our risk exposure is consistently managed and remains within the acceptable limits of our risk appetite. Prioritising risk management is crucial in our aim to deliver sustainable value to our stakeholders, while safeguarding against obstacles that could impede our business operations. Key Risks for the Financial Year Ended 2023 Risk Description: 1 Human Capital Risk 2 Operational Productivity Risk 3 Financial Risk 4 Strategic Risk 5 Legal and Compliance Risk Insignificant Catastrophic Rare Almost Likelihood Impact Legend: Very Low Low Medium High Very High 2 3 4 1 5 Integrated Report 2023 057
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